Druva

10 jobs at Druva

Senior Staff Engineer, Product Security

Pune, Maharashtra, IN · Onsite · 6 days ago

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . Experience Level: 6–10 Years Domain: Product Security / AppSec / DevSecOps / AI Security / AI-First SDLC Role Summary We are looking for a hands-on Senior Staff Product Security Engineer to join and lead initiatives across our product security landscape. In this role, you will redefine modern Product Security by architecting an AI-first SDLC seamlessly integrating traditional AppSec with advanced AI security practices, automating shift-left pipelines, conducting rigorous threat models for core services and complex AI architectures, and leveraging cutting-edge AI tools to accelerate vulnerability remediation. You will partner directly with engineering leadership, Information Security, GRC, BuildOps, and DevOps teams to secure our SaaS products and safely enable cutting-edge agentic features. Role & Responsibilities AI-First SDLC & Shift-Left Automation: Architect and embed AI-driven security controls (SAST, DAST, SCA, Container, Secrets Detection) directly into CI/CD build pipelines and developer workflows, establishing an intelligent, highly automated AI-first SDLC. Operational & Strategic AI Security: Leverage AI tooling operationally (e.g., auto-triage, threat-model drafting, fix generation) while strategizing security controls for product-facing AI features. AI & Emerging Tech Threat Modeling: Assess risks specific to Generative and Agentic AI architectures, including MCP integrations, autonomous agents, tool-calling interfaces, multi-agent communication, prompt injections, and memory/context poisoning (OWASP Top 10 for LLMs / Agentic Apps). Developer Guidance & Vulnerability Remediation: Review code (Python, Go, Javascript, etc), triage findings, and partner with engineering to implement robust short and long-term security fixes. Supply Chain & Software Integrity: Manage third-party open-source risks, open-source dependency tracking, Software Bills of Materials (SBOMs), and secure MCP/agent server ecosystems. Enablement & Champions Program: Conduct secure coding workshops, train developers on secure AI usage, and help grow an active Security Champions network. Skills & Qualifications Experience: 6–10 years of product security engineering experience in a SaaS environment, with a proven track record of technical leadership. AppSec Fundamentals: Deep expertise in OWASP Top 10, CWE 25, threat modeling, cryptography, container security, and secure SDLC frameworks (SAMM, Microsoft SDL). AI Security & AI-First SDLC Expertise: Strong hands-on expertise with AI-first SDLC methodologies and reviewing AI security risks specifically around Agentic AI systems, MCP security (authorization, tool poisoning, confused deputy risks), and LLM security controls. Operational AI Use-Cases: Experience using AI tools to optimize security engineering workflows (e.g., automating root-cause analysis, threat modeling assistance, automated policy generation). Programming & Tooling: Proficient in code review and scripting with Python, Go, or Javascript (hands-on development experience is a major plus). Hands-on with tools like Burp Suite, Snyk, OWASP ZAP, and CI/CD security scanners. Education & Certifications: Bachelor’s degree in CS/IT or equivalent. Relevant certifications (OSCP, OSWE, CSSLP, GIAC) or active community contributions (OWASP, BSides, NullCon, Black Hat, etc) are a plus.

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Senior Staff Software Engineer in Test

Pune, Maharashtra, IN · Onsite · 2 weeks ago

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . The Role We are looking for a highly skilled SDET to join our Agile development team. In this role, you will not just test software; you will deconstruct complex features to understand their design, build robust automation frameworks, and ensure the resilience of our cloud-based backup solutions. You will work closely with developers to perform white-box and black-box testing, owning the quality of features from conception to deployment. Required Skills & Qualifications Operating Systems & Core Concepts: Proficiency in Windows and Linux OS . Deep understanding of Threading, Multiprocessing, and Socket Programming . Strong knowledge of Networking protocols and Cloud Architecture. Programming & Scripting: Strong proficiency in one or more high-level languages: Python, Golang. Experience with SQL databases . Testing & Tools: Expertise in RESTful API testing . Proficiency with bug and test management tools (e.g., Jira, XRay ). Familiarity with Agile testing methodologies and quality metrics. Strong analytical, troubleshooting, and debugging capabilities. Version Control: Proficiency with Git or SVN . Pluses (Nice to Have) Familiarity with virtualization technologies (e.g., VMware ). Experience with NoSQL databases (e.g., MongoDB, Cassandra ). Key Responsibilities Agile Collaboration: Work closely with the development team in an Agile environment to understand functional specifications and design requirements. Test Planning: Independently create comprehensive feature test plans aligned with development milestones and feature completion. Automation Frameworks: Leverage existing automation frameworks to automate feature tests and actively augment libraries to support new functionalities. End-to-End Ownership: Own the complete test execution cycle for user stories, ensuring high-quality delivery. Testing Strategy: Perform a mix of automated, manual, white-box, and black-box testing. Infrastructure Management: Create, maintain, and document testbed setups and environments. Quality Assurance: Timely reporting, tracking, and updating of issues and test cases using management tools. Cross-Functional Delivery: Collaborate with cross-functional teams to ensure quality benchmarks are met throughout the development lifecycle. Qualification: B.Tech / B.E / M.E./ M.Tech (Computer Science) or equivalent. Experience : 6-9 Years

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Senior Data Analyst

Pune, Maharashtra, IN · Onsite · 3 weeks ago

Druva, the autonomous data security company, puts data security on autopilot with a 100% SaaS, fully managed platform to secure and recover data from all threats. The Druva Data Security Cloud ensures the availability, confidentiality, and fidelity of data - providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. The company is trusted by its more than 6,000 customers, including 65 of the Fortune 500, to defend business data in today’s ever-connected world. Amidst a rapidly evolving security landscape, Druva offers a $10 million Data Resiliency Guarantee ensuring customer data is protected and secured against every cyber threat. Visit druva.com and follow us on LinkedIn , X and Facebook . Senior Business Analyst - Go-To-Market What You’ll Do: Act as a strategic advisor to your cross-functional stakeholders in Sales, Marketing, Channel, and Renewals and a liaison to the technical Business Intelligence team Execute deep-dive analysis addressing key business issues and present findings to senior stakeholders Collaborate with key stakeholders to translate business questions into verifiable hypotheses using complex, multi-source data Build dashboards and custom reports to track key metrics, empower other team members with data, and investigate business questions Demonstrate great judgment in quickly forming actionable, data-driven conclusions in the face of uncertainty Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format Diagnose business process flows and contribute to improving automation and process improvements via data apps, workflow triggers/alerts and business applications enhancements What We Are Looking For: Bachelor's degree in Computer Science, Statistics, Business, or related discipline 5 years relevant experience in business analysis, management consulting, or other related experiences analyzing large datasets to solve business problems and presenting results Proven analytical and quantitative skills with an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses Ability to take loosely defined business questions and translate them into clearly defined technical/data specifications Experience working directly in the SaaS space, bonus to have experience working with Sales, Marketing, Channel, or Renewals teams Experience defining requirements and using data and metrics to draw business insights and process improvements Experience making business recommendations and influencing stakeholders Experience with a modern BI stack with tools such as dbt, Looker, Sigma, Snowflake, Tableau, Alteryx, etc. Experience with Microsoft Office/Google Suite Familiarity with Salesforce and/or GTM tools (Gainsight, Clari, Hubspot/Marketo) Experience with SQL and/or Python Excellent communication (verbal and written) and interpersonal skills, able to communicate effectively with both business and technical teams

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Senior Product Manager

Pune, Maharashtra, IN · Onsite · 1 month ago

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . About the Team The SaaS Apps product line is a significant revenue generator for Druva with massive expansion and growth plans in the near term. With the explosion in AI and the implications for data protection, data governance, identity and security, many key Druva initiatives are being driven out of the SaaS Apps team. This is a key role with major scope and will provide opportunity for immediate impact and company-wide visibility. The candidate will gain valuable experience in a hyper-growth startup and develop key career skills on driving a growing product to product-market fit and SaaS go-to-market. Role Purpose & Impact This is a field and customer-facing product management role which acts as a strategic partner to senior leadership, influencing product direction and aligning the SaaS roadmap with company objectives. You will collaborate with our cross-functional customer-facing teams to interact with our growing customer base to understand their data protection, security and governance needs and bring back insights and ideas for Druva’s roadmap. What You’ll Do Explore new product features, concepts and develop comprehensive market/product requirements across SaaS applications Sales, Customer interaction for product demos, roadmap presentations, product feedback and escalations Analyze business metrics to develop insights for product go-to-market activities and execute on them in collaboration with product marketing, sales Work with product managers and product marketing team to build key product marketing collateral and deliver field sales team training Analyze product telemetry to develop insights for product roadmap and drive product adoption Respond to industry analyst questionnaires, surveys and develop analyst facing presentations What Makes You a Great Fit 8+ years of total professional experience building and shipping B2B SaaS products, with at least 5 years of functional product management experience. Bachelor’s degree in engineering, MBA would be a plus Experience working in the data protection domain, particularly in the Microsoft ecosystem (M365, Copilot, D365, Intune) Experience with other major SaaS platforms (Google, Salesforce, ServiceNow) a major plus Experience with Identity infrastructure (Entra ID, Okta, Active Directory) a major plus Highly technical background with an ability to dive deep into products, technology, UX Excellent product sense with an ability/empathy to deeply focus on customer pain points, workflows and an ability to articulate the same Highly analytical with an ability to understand metrics, develop a data driven point-of-view Excellent PM presence with clear written, verbal communication skills Track record of iterating, taking ownership and driving products from concept to execution Experience working in high growth, startup environments, with a can-do attitude What Success Looks Like in the Role Ensure customer success through strategic leadership, operational excellence, and collaboration with cross-functional teams Establish strong relationships with customers and partners in order to drive outside-in thinking across the organization Identify new business opportunities based on deep understanding of customer needs, competitive offerings, and Druva’s unique value proposition Drive planning and execution of new high-profile products to support revenue growth. Enable the sales and technical sales teams so that they can successfully sell products and deliver maximum ROI for customers Mentor and guide junior product managers, fostering a culture of best-practice sharing. Lead the discovery and definition of long-term product strategy, translating market trends and deep customer insights into actionable, multi-quarter roadmaps. Why You’ll Love Working Here Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on. If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.

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Senior Staff Software Engineer

Hyderabad, Andhra Pradesh, IN · Onsite · 1 month ago

Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . About Role: This role will be with Cloud Apps Org in Hyderabad, responsible for building key SaaS and Identity workloads. This team is responsible for providing architectural components for supporting core operations of multiple SaaSApps workloads. As a Senior Staff Software Engineer in the platform team, you will be responsible for the design and implementation of software modules owned by a team. Your primary focus will be on the development of all backend server-side components and ensuring high performance and responsiveness from the front end. You will guide and mentor junior team members by reviewing their code and designs to ensure that they are writing well designed and high-quality code. This role requires excellent communication skills as you will need to collaborate across teams. Key Skills 6 – 9 years of experience, preferably in a product company. Extensive hands-on experience in Go/Python/C/C++/Java or any other Object-Oriented Language Excellent programming skills along with Data structures, Algorithms, Design Concepts Strong experience in working with SoA (Service oriented Architecture) Experience in Cloud Technologies (AWS/Azure). Experience with third party API integrations at scale (preferred). Hands-on experience with at least one of the GenAI based development. (Cursor/Claude/Co-pilot/Windsurf/etc). Desirable Skills: Excellent written and verbal communication skills Familiar with Agile methodologies like Scrum etc. Knowledge of the Backup and Recovery domain will be an advantage. Working knowledge of Dockers and Kubernetes will be an advantage. Knowledge of CRM platforms such as Salesforce or Microsoft Dynamics 365, or identity providers such as Microsoft Entra ID, Okta, and Active Directory, will be an advantage. Role and Responsibilities: The Engineer's role is to be the technical leader in building enterprise grade scalable, performant systems which deliver the required functionality to the customers delight. Should be able to design and implement sufficiently large and complex features and/or architectural improvements to the product. Suggest and propose solutions to complex design problems. Identify areas of engineering improvements to the product and work with product architects and the team to address them. Should be able to technically guide junior engineers with feature design and review design and implementation done by junior engineers. Should be able to generate detailed Specs for development via GenAI. Should be able to independently handle complex escalations and guide others. Be able to write technical blogs and make technical presentations in internal and external forums. Qualification B.Tech / B.E / M.E. / M.Tech (Computer Science) or equivalent

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Senior Staff Software Engineer

Pune, Maharashtra, IN · Onsite · 1 month ago

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . Enterprise Workload is a unified server backup and archival built on Druva’s secure, enterprise-trusted, and high-performance cloud platform. With Phoenix, data can be stored indefinitely with limitless snapshots and flexible retention policies, while at the same time significantly lowering your backup costs. Druva takes a multi-layered approach to securing data that is unmatched in the industry – enabling organizations to address both their data security and data privacy requirements. As a Senior Staff Software Engineer, you will be responsible for the design, implementation and maintenance of software modules owned by a team. You will guide and mentor junior team members by reviewing their code and designs to ensure that they are writing well designed and high quality code. This role requires excellent communication skills as you will need to collaborate across teams. Key Skills: 5 to 8 years of experience Extensive experience on Go/Python/C++ Experience on OS - Unix/Linux and Windows Experience on leveraging AI tools in daily tasks Hands on experience in Networking and Multi-threading Desirable Skills: Experience in Cloud Technologies, system programming is a plus Roles and responsibilities: Play key role in the design/development of the Enterprise Workload product. Responsible for the complete software development cycle. Gathering & understanding requirements. Design, development & implementation independently. Responsible for ensuring timely and quality delivery. Will be able to work on end-to-end features. Qualification: B.Tech / B.E / M.E./ M.Tech (Computer Science) or equivalent.

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Staff Information Security Analyst - Security Assurance

Pune, Maharashtra, IN · Onsite · 4 months ago

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . Summary:- The Staff Technical Security Analyst, Security Assurance will be responsible for all activities directed at building trust and confidence in Druva’s data security, privacy, and compliance posture with prospects and customers. Additionally, they will be responsible for Druva’s Third-Party Risk Management program and drive execution and improvement in Druva’s security culture improvement initiatives around phishing and security awareness. Preferred Qualifications/Skills:- Exceptional communication skills, critical thinking ability and strong bias for ownership & learning Working protocol level understanding of At-Rest and In-Motion Encryption fundamentals (TLS/SSL, BCrypt, PKI, SHA1, AES etc) and Key Management principles Demostrable knowledge of MITRE ATT@CK framework, OWASP Top-10 Web Application Vulnerabilities and related risks and countermeasures Knowledge of AWS, Azure services and security controls native to them Technical Understanding of SaaS Multi-tenant architectures Knowledge of technical domains such as network security, cloud security & application security Ability to threat model and assess security risk of interconnected systems and data flows Background in or strong understanding of security compliance and Privacy frameworks (SOC 2, ISO27001, HIPPA, CSA STAR, NIST 800-53, NIST CSF), tools to develop SBOM and information gathering frameworks like SIG and CAIQ Proven experience collaborating with sales, legal and engineering teams At least 10 years of experience in a technology discipline, preferably 6+ years in the cyber security domain Experience implementing or using any TPRM tools or platforms (for e.g. KY3P, ProcessUnity, ServiceNow, CyberGRX etc), familiarity with tools like Security Scorecard, Bitsight etc. Experience in automating workflows Demonstrable customer communication experience around security matters is a plus Responsibilities:- Own and drive the processes to provide expert internal support for security and compliance due diligence requests Work and co-ordinate with internal security teams (Cyber Defence, Product Security, Compliance), Engineering, Legal functions and customer account teams to provide timely and high-quality responses to security queries from prospects and customers Manage incoming security support requests including security focused questionnaires, customer audits, and client-driven penetration tests as needed Develop and maintain customer facing security policies and documentation and manage the Druva's online trust portal Ensure customer security documentation and external artifacts are up to date and accurate as per current state security policies Evaluate and set the strategy for Druva’s third-party risk management program Conduct holistic security assessments of Druva’s existing & new vendors to identify and mitigate potential risks. Stay informed about current security vulnerabilities, incidents and assess exposure through Druva’s vendor landscape Own and drive risk-reduction in Druva’s External attack surface Develop and execute on improvement strategy for phishing simulations and security training of our employees

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Senior Staff Software Engineer, Distributed Systems

Pune, Maharashtra, IN · Onsite · 6 months ago

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . The Data team within Foundation processes data at scale. It builds and operates tools that scan petabytes of data to extract insights. The team builds indices and views for semi-structured data to facilitate analytics, using both in-house and off-the-shelf tools. . The team diligently keeps track of newer services, storage tiers, and various aspects of existing AWS services to take advantage of the continuous evolution of services and use them effectively in the background. As a Sr. Software Engineer, you will be providing technical leadership to create high-quality software by owning low level , design and implementation of services within a product. This role will require excellent communication skills as you will collaborate with Product Management to refine requirements, product architects to propose design changes, and other product owners to drive features to completion with good quality. Key Skill AI first mindset to software development, having experience using genAI during various phases of software development lifecycle from design to code to test using tools like 'cursor' 5-7 years of experience, preferably in a product company, building global scale distributed SaaS applications that handle petabytes of data. Hands-on experience in the design and development of complex products Extensive hands-on experience in Go/Python/C/C++/Java on Unix/Linux platforms. A strong understanding of complex concepts related to computer architecture, data structures, algorithms, design concepts, and programming practices. Nice to have: Data modelling for OLAP workloads, Scalability design and query optimisations Desirable Skills: Excellent written and verbal communication skills Working knowledge of Dockers and Kubernetes will be an advantage Role and Responsibilities: The Sr. Software Engineer's role is to be the technical leader in building enterprise-grade scalable, performant systems which deliver the required functionality to the customers and delight them Should be able to design and implement sufficiently large and complex features and/or architectural improvements to the product. Suggest and propose solutions to complex design problems. Identify areas of engineering improvements to the product and work with product architects and the team to address them. Should be able to technically guide junior engineers with feature design and implementation. Review design and implementation done by junior engineers. Should be able to independently handle complex escalations and guide others as required. Be able to write technical blogs and make technical presentations in internal and external forums Qualification Tech / B.E / M.E./ M.Tech (Computer Science) or equivalent

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Data Operations Specialist

Pune, Maharashtra, IN · Onsite · 10 months ago

Druva is seeking an MSP Metering & Data Operations Manager to own the operational administration, data integrity, reporting, and forecasting capabilities supporting our global Managed Service Provider business. This role will serve as the operational owner of the m3ter metering platform and the data flows that underpin MSP consumption, billing, forecasting, and business performance reporting. The successful candidate will combine strong data-analysis skills with hands-on platform administration and business acumen. The primary objective is simple: ensure MSP consumption data is accurate, explainable, actionable, and trusted across the business. Key Responsibilities m3ter Platform Administration - m3ter Platform Administration Serve as the primary business administrator and subject-matter expert for the m3ter platform supporting Druva's MSP consumption model. - Configure and maintain meters, products, pricing structures, account mappings, and related platform components. - Monitor ingestion and processing of MSP consumption data and identify anomalies, failures, or unexpected results. - Coordinate changes to metering logic as Druva introduces new products, SKUs, consumption models, partners, and commercial programs. - Maintain appropriate documentation, controls, and operating procedures for m3ter administration. - Partner with Finance, Deal Desk, Product, Engineering, RevOps, and MSP leadership to ensure metering logic accurately reflects commercial agreements. Data Monitoring & Issue Resolution - Proactively monitor MSP consumption and metering data for completeness, accuracy, and consistency. - Identify discrepancies between source telemetry, m3ter, CRM, billing, and reporting systems. - Diagnose data issues and determine whether root causes originate from source data, ingestion, mapping, transformation, metering configuration, or reporting logic. - Coordinate resolution with Engineering, Finance, RevOps, BI, and other technical teams. - Establish data-quality checks and exception reporting to identify issues before they affect billing or executive reporting. - Maintain an issue log and drive recurring data problems through root-cause analysis and permanent remediation. Consumption Analytics & Reporting - Create and maintain dashboards showing MSP consumption and business performance. - Provide reporting at the global, regional, aggregator, partner, tenant, product, and workload levels as appropriate. - Track consumption trends, activations, growth, downsell, churn, product mix, and other key MSP performance indicators. - Translate raw consumption data into clear business insights for MSP leadership. - Develop recurring executive reporting that provides a consistent and trusted view of MSP performance. Forecasting & Business Intelligence - Build, maintain, and support MSP forecasting dashboards and underlying data models. - Develop consumption-based indicators that improve the accuracy and predictability of ARR forecasts. - Track actual consumption and ARR performance against forecast, plan, pacing, and historical trends. - Identify partners, tenants, products, or workloads driving material forecast changes. - Provide early-warning indicators for unexpected consumption declines, stalled activations, downsell risk, or unusual growth. - Support quarter-end forecasting and reconciliation activities. Cross-Functional Support - Act as the primary point of contact for questions regarding MSP consumption data and m3ter reporting. - Partner closely with MSP Sales, Finance, RevOps, BI, Engineering, Product, and Deal Desk. - Support investigation of partner billing or consumption questions with clear, data-backed explanations. - Translate business requirements from MSP leadership into scalable reporting, metering, and analytics solutions. - Reduce manual reporting and reconciliation through automation wherever practical. Key Deliverables Success in this role will include: - Reliable operation and administration of the m3ter platform. - High confidence in MSP consumption and billing data. - Rapid identification and diagnosis of data discrepancies. - A trusted set of MSP consumption and forecast dashboards. - Clear reconciliation between consumption, ARR, forecast, and financial reporting. - Automated exception monitoring that identifies issues before they become material. - Reduced manual effort required to produce weekly, monthly, quarterly, and executive MSP reporting. Qualifications - 5+ years of experience in data operations, revenue operations, business intelligence, financial operations, SaaS operations, or a related discipline. - Strong experience working with consumption-based or usage-based SaaS business models. - Experience administering or supporting metering, billing, subscription-management, or revenue platforms; m3ter experience strongly preferred. - Strong SQL and data-analysis skills. - Experience building and maintaining dashboards using modern BI/reporting platforms. - Demonstrated ability to troubleshoot complex data flows across multiple systems. - Strong understanding of SaaS metrics including ARR, consumption, expansion, contraction, churn, and forecasting. - Ability to communicate technical data issues clearly to business and executive stakeholders. - Strong attention to detail combined with the ability to understand the commercial implications behind the data. Preferred Experience - MSP, MSSP, cloud services, data protection, or cybersecurity experience. - Usage-based billing or consumption-based pricing experience. - Experience integrating CRM, billing, telemetry, and financial systems. - Familiarity with APIs and modern data pipelines. - Experience developing automated data-quality and exception-monitoring processes. - Experience supporting global businesses with multiple currencies, pricing structures, products, and partner models. What Success Looks Like Within the first 6–12 months, this person should become the single trusted operational owner for MSP metering and consumption intelligence. MSP leadership should be able to answer three questions quickly and confidently: What are our MSPs consuming? Is the data correct? What does it tell us about where the business will land? The role should progressively move Druva's MSP organization from manual reconciliation and retrospective reporting toward automated monitoring, proactive issue detection, and consumption-driven forecasting.

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Senior Staff Software Engineer (DataLake)

Pune, Maharashtra, IN · Onsite · 18 months ago

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook Profile – Senior Staff Software Engineer Druva delivers Data Protection and Management for the cloud era. Druva Cloud Platform is built on AWS and offered as-a-Service; customers drive down costs by up to 50 percent by freeing themselves from the burden of unnecessary hardware, capacity planning, and software management. Druva is trusted worldwide by over 4,000 companies at the forefront of embracing the cloud. Druva is a privately held company headquartered in Sunnyvale, California, and is funded by Sequoia Capital, Viking Global Investors, Tenaya Capital, Riverwood Capital, and Nexus Partners. Please do visit us at: https://www.linkedin.com/company/druva/mycompany/ https://www.druva.com/about/ https://www.druva.com/blog/ The Data team within Foundation processes data at scale. It builds and operates tools that scan petabytes of data to extract insights. The team builds indices and views for semi-structured data to facilitate analytics, using both in-house and off-the-shelf tools. . The team diligently keeps track of newer services, storage tiers, and various aspects of existing AWS services to take advantage of the continuous evolution of services and use them effectively in the background. As a Sr. Software Engineer, you will be providing technical leadership to create high-quality software by owning low level , design and implementation of services within a product. This role will require excellent communication skills as you will collaborate with Product Management to refine requirements, product architects to propose design changes, and other product owners to drive features to completion with good quality. Key Skill AI first mindset to software development, having experience using genAI during various phases of software development lifecycle from design to code to test using tools like 'cursor' 5-7 years of experience, preferably in a product company, building global scale distributed SaaS applications that handle petabytes of data. Hands-on experience in the design and development of complex products Extensive hands-on experience in Go/Python/C/C++/Java on Unix/Linux platforms. A strong understanding of complex concepts related to computer architecture, data structures, algorithms, design concepts, and programming practices. Nice to have: Data modelling for OLAP workloads, Scalability design and query optimisations Desirable Skills: Excellent written and verbal communication skills Working knowledge of Dockers and Kubernetes will be an advantage Role and Responsibilities: The Sr. Software Engineer's role is to be the technical leader in building enterprise-grade scalable, performant systems which deliver the required functionality to the customers and delight them Should be able to design and implement sufficiently large and complex features and/or architectural improvements to the product. Suggest and propose solutions to complex design problems. Identify areas of engineering improvements to the product and work with product architects and the team to address them. Should be able to technically guide junior engineers with feature design and implementation. Review design and implementation done by junior engineers. Should be able to independently handle complex escalations and guide others as required. Be able to write technical blogs and make technical presentations in internal and external forums Qualification Tech / B.E / M.E./ M.Tech (Computer Science) or equivalent

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